10 Questions to Ask Before Hiring a Painter & Decorator

Hiring the right painter & decorator can be the difference between a flawless finish and a frustrating experience. Whether you're giving your home a fresh coat of paint or embarking on a full renovation, it’s essential to know who you're bringing into your space. Asking the right questions upfront not only ensures a professional result but also helps you avoid hidden costs, delays, or poor workmanship.

To help you make an informed choice, here are the top 10 questions you should ask before hiring a painter & decorator.

1. Are You Fully Insured and Qualified?

Before any work begins, ask for proof of public liability insurance. This protects you and your property in case of accidents. A qualified painter & decorator should also have relevant certifications or trade accreditations that confirm their skills and professionalism.

2. Can I See Your Portfolio or Recent Work?

A reputable professional will be proud to show you examples of their previous projects. Whether it’s photos, testimonials, or site visits, reviewing past work gives insight into their style, attention to detail, and quality standards.

3. Do You Provide a Written Quote and Detailed Breakdown?

Transparency is key. Always request a written quote that includes labour, materials, prep work, and timeframes. This not only helps prevent misunderstandings but also ensures that you're comparing like-for-like when evaluating different painter & decorator services.

4. How Will You Prepare the Surfaces?

Preparation is everything in painting and decorating. Ask about sanding, filling, priming, and how they’ll treat problem areas like damp or cracks. A professional will always prioritise surface preparation to ensure a long-lasting, flawless finish.

5. What Type of Paints and Materials Do You Use?

The quality of materials can significantly affect the final outcome. Discuss the brands they use and why. A good painter & decorator will recommend high-quality, durable products that suit your space, surface, and budget.

6. Can You Advise on Colour Schemes and Finishes?

Many decorators offer expert advice on colour selection, finishes (e.g. matte, satin, gloss), and trending styles. If you’re unsure what will work best, a knowledgeable painter & decorator can help guide your decisions based on lighting, room use, and existing decor.

7. Will You Handle the Cleanup After the Job?

A quality decorating service doesn’t just stop at the final brush stroke. Confirm whether the team will handle all post-job cleanup, waste disposal, and return the space to its original condition, except more beautiful, of course.

8. How Long Will the Project Take?

Timelines matter, especially if you’re coordinating other trades or need the space ready by a certain date. Ask for a clear start and finish date, and discuss how delays (like weather or unexpected repairs) will be managed.

9. Do You Offer a Guarantee on Your Work?

Any professional worth hiring should stand by their work. A guarantee provides peace of mind that if any issues arise—peeling paint, missed patches, etc.—they’ll return to fix them at no extra cost.

10. Can You Provide References or Reviews?

Word of mouth is still one of the most powerful tools in the trade. Ask for recent references or check online reviews. A strong reputation is often a sign of consistent quality and trustworthy service from a painter & decorator.

Final Thoughts

Hiring a painter & decorator is more than just picking the cheapest quote or the first name in the directory. By asking the right questions, you ensure you're getting a skilled professional who delivers excellent value, a tidy workspace, and a finish you’ll love for years to come.

Whether it’s a small bedroom makeover or a full house transformation, taking the time to vet your painter & decorator can save you both stress and money in the long run. Ask these questions, trust your instincts, and invest wisely in your home.